NAD Database Applications LLC
Solutions for Departments, Workgroups, and Small Companies
Building Highly Customized Applications Since 1995
Here's a Scernario:
Let's assume that you are tracking claim files that your employees process every day. Typically, an employee will close a newly opened claim within a matter of 5 to 10 days. When the claim is closed, you want the date and time of the closure to be recorded. No problem so far.
But, if the claim has been open for more than 15 days, you have instructed your employees to fill out a separate sheet explaining why this claim took so long to close. Upper management wants to review these "exception" sheets monthly, to understand any trends or issues that may need adressed.
A Better Idea - - -
Why fill out a separate Word or Excel document, when our application can track the "exception" claims for you. If (and only if) the claim is open for more than 15 days, we will pop-up a separate window requiring the explanation. As employees fill out the text box on this window, they will be allowed to use bold, italics, color, etc. to suit their needs.
The application will store these explanations, and once per month you simply click on a menu item to run the new "Claim Duration Exception Report". A report that we have designed to be informative and attractive, that even prints your company logo in the header. Even better, it can summarize the number of exception claims this month (total) and give the average duration for all of them. Something the separate Word document for each exception claim could not do.
Why track, edit, save and maintain a separate document? That's just not productive at all. And, we can "code" the application to look at the claim closed date, go find the claim opened date, calculate the duration, and if it exceeds 15 days, we can demand an explanation while it's fresh in the employees mind!
Just the Beginning - - -
This is just one example of what we mean when we say we can "customize" the application to suit your specific needs. We typically uncover many time saving items like this as we work with you to design and build your new application.